The Benefits of US-Based Live Video Monitoring Solutions

Protecting Your Job Site 24/7

Crimes tend to occur under the cover of darkness after everyone has gone home. While traditional security cameras can catch them in the act, they result in a reactive security response instead of a proactive security measure. During a construction project, your job site is particularly vulnerable to theft and vandalism. 

That’s where Cameras Onsite live video monitoring solutions come in. 

This solution offers 24/7 coverage and remote vigilance to keep your Houston, TX, job site secure and trouble-free. Our clients also appreciate the ability to look in on their property 24/7 via their mobile device, ensuring it’s safe and that employees follow the safety protocols. 

So, with the benefits 24/7 live surveillance provides, why isn’t every company taking advantage of this temporary service when they need it the most? For many, it's because they’ve had a bad experience or believe, like many remote services, that their support comes from overseas. 

At Cameras Onsite, we’re happy to report that our live video monitoring services come exclusively from our 100% USA-based support team. What difference does that make? Consider your past experiences and the difference between receiving support from an overseas call service and a local provider. Need we say more?  

Here, we’ll explore the features available in today’s cloud-based live video monitoring services and why U.S.-based support is the only option to consider. 

SEE ALSO: How a Mobile Security Camera System Deters Theft

Why Companies Outsource Remote Workers

Security companies commonly use overseas companies for live security camera monitoring. These remote workers monitor CCTV feeds and respond to alarms, which are important tasks in commercial security. So, why would a company outsource a task so vital to a business’s protection? 

Lower costs.

The Problem with Offshoring Security Tasks

Whether the remote workers are found in India, Colombia, or the Philippines, the issues remain the same. 

According to the book: Services like this follow a script. If this occurs, this is your response. An emerging security threat where people’s lives could be at risk requires much more expertise and experience. With two-way audio allowing for direct interaction, does the remote team yell at a stranger they see on the security camera feed? What if the stranger has an assault rifle and an employee is still on site? Proper training is extremely important for security teams to ensure they know how to handle extreme situations. 

Communication challenges: We all know our communication challenges when talking with someone from another country. These barriers are more than different primary languages; they also center around accents, dialects, cultural norms, and industry-specific verbiage. During critical security situations, clear communication is vital. 

Working with a USA-Based Live Monitoring Team

Some live monitoring providers suggest they use overseas support to provide 24/7 coverage within different time zones. We provide 24/7 coverage right here in the U.S. by trained individuals who know what to look for, how to respond, and the importance of not escalating a dangerous situation. 

At Cameras Onsite, we provide temporary, patented live video monitoring using high-quality security cameras and sensors that can be set up nearly anywhere and removed once the threat or the job is over. To learn more about live video monitoring solutions or to schedule a complimentary consultation, contact Cameras Onsite today.